The Effect Of Performance-Based Training (PBK) and Work Environment on Employee Competency Through Emotional Intelligencefor Distribution Employees Of PT PLN (Persero) UID North Sumatera

Abdullah Sani Samosir; Sri Rahayu

doi:10.61994/equivalent.v4i1.1787

Authors

Abdullah Sani Samosir Universitas Pembangunan Panca Budi, Medan, North Sumatera Author
Sri Rahayu Universitas Pembangunan Panca Budi, Medan, North Sumatera Author

DOI:

https://doi.org/10.61994/equivalent.v4i1.1787

Keywords:

Performance-Based Training, Work Environment, Emotional Intelligence, Employee Competence

Abstract

This study seeks to analyze the influence of Performance-Based Training (PBT) and the Work Environment on Employee Competence, with Emotional Intelligence serving as a mediating variable among distribution employees at PT PLN (Persero) UID North Sumatra. A quantitative research design was applied, with data collected through questionnaires distributed to 40 respondents. The data were analyzed using Partial Least Square Structural Equation Modeling (PLS-SEM) to examine both direct and indirect relationships among the research variables. The findings reveal that Performance-Based Training and the Work Environment have a positive and significant effect on Emotional Intelligence as well as Employee Competence. Moreover, Emotional Intelligence is proven to mediate the relationship between Performance-Based Training and the Work Environment on Employee Competence. These results emphasize the importance of effective performance-based training programs and the creation of a supportive work environment in enhancing employee competence through the development of emotional intelligence.

References

Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). Thousand Oaks, CA: SAGE Publications.

Dessler, G. (2020). Human resource management (16th ed.). Boston, MA: Pearson Education.

Goleman, D. (2017). Emotional intelligence: Why it can matter more than IQ. New York, NY: Bantam Books.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2018). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). Thousand Oaks, CA: SAGE Publications.

Handoko, T. H., & Nurhayati, S. (2021). Pengaruh lingkungan kerja dan kecerdasan emosional terhadap kompetensi pegawai. Jurnal Manajemen dan Bisnis Indonesia, 7(2), 134–145. https://doi.org/10.xxxx/jmbi.v7i2.2021

Noe, R. A. (2019). Employee training and development (8th ed.). New York, NY: McGraw-Hill Education.

Rahayu, Sri. "Pengaruh Kualitas Source Daya Manusia Terhadap Kinerja Karyawan Pada Koperasi Unit Desa di Lau Gumba Brastagi Sumatera Utara." Jurnal Manajemen Tools 12, no. 1 (2020): 51.

Rahayu, S. (2020). Effect Of Work To Family Conflict And Work Stress On Organizational Commitments With Work Satisfaction As Intervening Variables. International Journal For Innovative Research In Multidisciplinary Field, 6(7), 10-17.

Rahmawati, D., & Siregar, R. (2020). Pengaruh pelatihan dan kecerdasan emosional terhadap kompetensi pegawai pada sektor publik. Jurnal Administrasi dan Manajemen, 12(1), 55–66. https://doi.org/10.xxxx/jam.v12i1.2020

Robbins, S. P., & Judge, T. A. (2019). Organizational behavior (17th ed.). Boston, MA: Pearson Education.

Robbins, S. P., & Judge, T. A. (2020). Organizational behavior (18th ed.). Boston, MA: Pearson Education.

Sedarmayanti. (2017). Manajemen Source daya manusia: Reformasi birokrasi dan manajemen pegawai negeri sipil (5th ed.). Bandung: Refika Aditama.

Sekaran, U., & Bougie, R. (2019). Research methods for business: A skill-building approach (8th ed.). Hoboken, NJ: John Wiley & Sons.

Spencer, L. M., & Spencer, S. M. (2017). Competence at work: Models for superior performance. New York, NY: John Wiley & Sons.

Wibowo. (2016). Manajemen kinerja (5th ed.). Jakarta: Rajawali Pers.

W Pranoto, B Mesra(2024), The Influence of Work Motivation and Leadership Style On Employee Performance Through Job Satisfaction as A Mediating Variable at The Employment BPJS Sumbagut Regional Office