The Influence of Digital-Based Training and Technical Competence on Human Resource Competitiveness Through Technology Readiness at PT PLN (Persero) ULP Dumai City

Authors

  • Edy Saputra Universitas Pembangun Panca Budi, Medan, North Sumatra Author
  • Kiki Farida Ferine Universitas Pembangun Panca Budi, Medan, North Sumatra Author

DOI:

https://doi.org/10.61994/equivalent.v4i1.1812

Keywords:

Digital Training, Technical Skills, Technological Readiness, Human Resource Competitiveness

Abstract

This study aims to explore how digital-based training and technological skills impact human resource competitiveness, with technological readiness as a mediating factor at PT PLN (Persero) ULP Dumai Kota. A quantitative methodology was employed for this study, employing a survey approach. The participant group consisted of 80 workers selected through a saturated sampling method. The data were processed and analyzed using Partial Least Squares (PLS) techniques. The results indicate that digital training and technical skills positively and significantly influence human resource competitiveness. Furthermore, both factors positively and significantly influence technological readiness. However, technological readiness did not significantly impact human resource competitiveness and therefore did not serve as a mediating factor in the relationship between digital training and technical skills on human resource competitiveness. This research is expected to contribute to the advancement of human resource management, particularly in enhancing employee competitiveness by focusing on improving digital training and strengthening technical skills.

References

Becker, G. S., Murphy, K. M., & Tamura, R. (2016). Human capital, fertility, and economic growth. Journal of Political Economy, 98(5, Part 2), S12–S37. https://doi.org/10.1086/261723

Boyatzis, R. E. (2016). The competent manager: A model for effective performance. New York, NY: John Wiley & Sons.

Cooper, D. R., & Schindler, P. S. (2018). Business research methods (13th ed.). New York, NY: McGraw-Hill Education.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2018). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). Thousand Oaks, CA: SAGE Publications.

Hasibuan, M. S. P. (2017). Manajemen Source daya manusia (Edisi Revisi). Jakarta: Bumi Aksara.

KF Ferine, R Aditia, MF Rahmadana (2021), An empirical study of leadership, organizational culture, conflict, and work ethic in determining work performance in Indonesia's education authority, Helyon

MS Menganjur, ED Surya (2025) Analysis of Stress and Work Motivation on Employee Performance with Work Environment as a Mediation Variable at PT PLN Nusantara

Noe, R. A. (2016). Employee training and development (7th ed.). New York, NY: McGraw-Hill Education.

Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2019). Fundamentals of human resource management (8th ed.). New York, NY: McGraw-Hill Education.

Parasuraman, A. (2016). Technology readiness index (TRI): A multiple-item scale to measure readiness to embrace new technologies. Journal of Service Research, 2(4), 307–320. https://doi.org/10.1177/109467050024001

Porter, M. E. (2016). Competitive advantage: Creating and sustaining superior performance. New York, NY: Free Press.

Ringle, C. M., Wende, S., & Becker, J. M. (2015). SmartPLS 3. Boenningstedt: SmartPLS GmbH. Retrieved from https://www.smartpls.com

Robbins, S. P., & Judge, T. A. (2020). Organizational behavior (18th ed.). Boston, MA: Pearson Education.

Salas, E., Tannenbaum, S. I., Kraiger, K., & Smith-Jentsch, K. A. (2016). The science of training and development in organizations: What matters in practice. Psychological Science in the Public Interest, 13(2), 74–101. https://doi.org/10.1177/1529100612436661

Sarstedt, M., Ringle, C. M., & Hair, J. F. (2017). Partial least squares structural equation modeling. In C. Homburg, M. Klarmann, & A. Vomberg (Eds.), Handbook of market research (pp. 1–40). Cham, Switzerland: Springer.

Sekaran, U., & Bougie, R. (2018). Research methods for business: A skill-building approach (7th ed.). Chichester, West Sussex: John Wiley & Sons.

Spencer, L. M., & Spencer, S. M. (2016). Competence at work: Models for superior performance. New York, NY: John Wiley & Sons.

Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2016). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3), 425–478. https://doi.org/10.2307/30036540

Venkatesh, V., Thong, J. Y. L., & Xu, X. (2019). Unified theory of acceptance and use of technology: A review and extension. MIS Quarterly, 43(4), 989–1020. https://doi.org/10.25300/MISQ/2019/14152

Y Anwar, KF Ferine, NS Sihombing (2020) Competency of human resources and customer trust on customer satisfaction and its consequence on customer retention in the hospitality industry north sumatra, Journal of Environmental Management & Tourism

Downloads

Published

2026-05-19

How to Cite

Edy Saputra, & Kiki Farida Ferine. (2026). The Influence of Digital-Based Training and Technical Competence on Human Resource Competitiveness Through Technology Readiness at PT PLN (Persero) ULP Dumai City. Equivalent : Journal of Economic, Accounting and Management, 4(1), 1165-1178. https://doi.org/10.61994/equivalent.v4i1.1812