Employee Performance Dimension Through Employee Work Quality

Yolanda Saulina Sitorus; Hernawaty

doi:10.61994/equivalent.v4i2.1892

Authors

Yolanda Saulina Sitorus Universitas Pembangunan Panca Budi, Medan, North Sumatra Author
Hernawaty Universitas Pembangunan Panca Budi, Medan, North Sumatra Author

DOI:

https://doi.org/10.61994/equivalent.v4i2.1892

Keywords:

Training, Work Motivation, Employee Work Quality, Employee Performance

Abstract

This study aims to analyze the influence of Training and Work Motivation on Employee Performance with Employee Work Quality as an intervening variable at the Representative Office of Bank Indonesia, North Sumatra Province. The research employed a quantitative approach using the Structural Equation Modeling (SEM) method based on SmartPLS 3.0. The sample consisted of employees within the Representative Office of Bank Indonesia, North Sumatra Province, selected through purposive sampling. Data were collected using a questionnaire with a 1–5 Likert scale.

The results indicate that Work Motivation has a significant effect on Employee Performance and also has a significant effect on Employee Work Quality. Training has a significant effect on Employee Work Quality, but does not directly affect Employee Performance. In addition, Employee Work Quality has been proven to significantly influence Employee Performance. The mediation test results reveal that Employee Work Quality significantly mediates the effect of Work Motivation and Training on Employee Performance. This study emphasizes the importance of improving work quality as a primary strategy to enhance employee performance, particularly through effective training programs and increased work motivation.

References

E Erwansyah (2020), COMPETENCY ANALYSIS AND COMPENSATION FOR EMPLOYEE JOB SATISFACTION IN CV COMPANIES. MULIA MANDIRI SUKSES , JUMANT

Gomes, F. C. (2016). Human Resource Management. Yogyakarta: No.

Ghozali, I. (2018). Structural Equation Modeling Alternative Method with Partial Least Square (PLS). Semarang: Publishing Agency of Diponegoro University.

Hasibuan, M. S. P. (2018). Human Resource Management. Jakarta: Bumi Aksara.

Mangkunegara, A. A. A. P. (2017). Corporate Human Resource Management. Bandung: PT Remaja Rosdakarya.

B Mesra, KF Ferine, M Nur (2024), Analysis of Compensation, Work Discipline and Job Promotion on Employee Performance with Work Morale as an Intervening Variable, International Conference on Artificial Intelligence, Navigation, Engineering, and Aviation Technology

Prawirosentono, S. (2016). Performance Management: A Practical Guide to Improving Organizational Performance. Jakarta: Bumi Aksara.

Robbins, S. P., & Judge, A. (2020). Organizational Behavior. Jakarta: Salemba Four.

Serendipity. (2018). Human Resources and Work Productivity. Bandung: Mandar Maju.

Sugiyono. (2019). Quantitative, Qualitative, and R&D Research Methods. Bandung: Alfabeta.

Sutrisno, E. (2016). Human Resource Management. Jakarta: Kencana.

Wibowo. (2016). Performance Management. Jakarta: Rajawali Press.

Wiyono, G. (2015). Designing Business Research with SPSS 17.0 and SmartPLS 2.0 Analysis Tools. Yogyakarta: UPP STIM YKPN.