The Effect Of Digital Competence and Work Motivation on Employee Performance with Self-Efficacy as an Intervening Variable at The Langkat Regency Communication and Information Office

Authors

  • Yudha Wardana Ginting Universitas Pembangunan Panca Budi, Medan, North Sumatera Author
  • Sri Rahayu Universitas Pembangunan Panca Budi, Medan, North Sumatera Author
  • Mesra B Universitas Pembangunan Panca Budi, Medan, North Sumatera Author

DOI:

https://doi.org/10.61994/equivalent.v4i2.1982

Keywords:

Digital Competence, Work Motivation, Employee Performance

Abstract

This study aims to analyze the influence of Digital Competence and Work Motivation on Employee Performance, with Self-Efficacy as an intervening variable at the Lalat Regency Communication and Information Office. This study uses a quantitative approach with the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method to test the direct and indirect relationship between variables. Primary data was collected through the distribution of questionnaires to employees, then analyzed using internal model testing and mediation tests. The results of the hypothesis test showed that Digital Competency did not have a significant effect directly on Employee Performance (β = −0.044; T = 0.212; P = 0.834), which indicates that improving digital capabilities alone is not enough to improve employee performance. On the other hand, Work Motivation has a positive and significant effect on Employee Performance (β = 1.055; T = 8.008; P = 0.000), which confirms the dominant role of work motivation in encouraging employee performance improvement. Furthermore, Digital Competency had a significant effect on Self-Efficacy (β = 0.719; T = 2,896; P = 0.007), while Work Motivation had no significant effect on Self-Efficacy (β = 0.174; T = 0.684; P = 0.500). However, Self-Efficacy did not have a significant effect on Employee Performance (β = −0.062; T = 0.460; P = 0.649). The results of the indirect influence analysis showed that Self-Efficacy was not able to mediate the relationship between Digital Competence and Employee Performance (β = −0.045; T = 0.345; P = 0.733), as well as the relationship between Work Motivation and Employee Performance (β = −0.011; T = 0.254; P = 0.801). Based on these findings, it can be concluded that Digital Competency is the only variable that has a direct and significant effect on Employee Performance.

References

Abdi Sugiarto, John Kamakaula, L. S., & Periansya. (2024). RESEARCH METHODOLOGY - THEORY & PRACTICE (1) (First). CV Saba Jaya Publisher.

Adha, R. N., Qomariah, N., & Hafidzi, A. H. (2019). The Influence of Work Motivation, Work Environment, and Work Culture on the Performance of Jember Regency Social Service Employees. Journal of Science and Technology Research, 4(1), 47. https://doi.org/10.32528/ipteks.v4i1.2109

Ashdaq, M., Bahri, A. A., Kasim, I., & Mandasari, N. F. (2024). Digital Competence and Digital-Based Facilities Their Influence on Human Resource Performance: A Study on Public Organizations. MANDAR: Management Development and Applied Research Journal, 7(1), 77–86. https://doi.org/10.31605/mandar.v7i1.4344

Damanhuri, D., & Hartono, R. S. (2022). The Influence of Digital Competence and Learning & Development on the Achievement of Digital Transformation at the Directorate General of Post and Informatics Implementation of the Ministry of Communication and Informatics. Governance, 10(1), 21–34. https://doi.org/10.33558/governance.v10i1.5631

Darmawan, D. (2021). The role of organizational culture and self-efficacy in determining employee job satisfaction. Baruna Horizon Journal, 4(1), 43–53. https://doi.org/10.52310/jbhorizon.v4i1.56

Dewi, A. D. (2020). The Effect of Training and Work Motivation on the Performance of Employees of Surya Solar Market Regional Companies. University of Surabaya, July, 1–23. https://repository.um-surabaya.ac.id/3995/3/BAB_II.pdf

Elisnawati. (2022). The Influence of Digital Competence, Work Motivation, and Work Discipline on Employee Performance. Ecuadorian Gastronomy and Local Tourism., 1(69), 5–24.

Ghozali. (2018). Application of Multivariate Analysis with IBM SPSS Program 25. Publishing Agency of Diponegoro University.

Ghozali & Latan. (2015). Concepts, Techniques, and Applications Using Smart PLS 3.0 for Empirical Research. BP Undip. SemarangHarnanto. 2017. Cost Accounting: Historical Cost Systems. BPFE.

Ghozali, I. (2016). Multivariete Analysis Applications with IBM SPSS 23 Program (8th Edition). Print VII. Publishing Agency of Diponegoro University.

Hafidzoh, I. (2020). The relationship between peer social support and parental social support on the self-efficacy of Islamic psychology students in preparing a thesis at IAIN Kediri. IAIN Kediri, 15, 1. https://etheses.iainkediri.ac.id/1837/1/933413715%252

Hair, J.F., et al. (2017). A primer on partial least squares structural equation modeling (PLS-SEM). SAGE Publications.

Indriyani, D., & Amini, T. (2020). The Effect of Work Motivation on Employee Performance at Pt ABC Tebet, South Jakarta. Journal of Apparatus Resources, 2(1), 1–9.

Lestari, U. P. (2020). The Effect of Self-Efficacy and Work Environment on Employee Job Satisfaction. Jesya (Journal of Sharia Economics & Economics), 3(2), 529–536.

Mahardika, R., Hamid, D., & Ruhana, I. (2020). The Effect of Work Motivation on Performance (Employee Survey at PT. Axa Financial Indonesia Sales Office Malang). Journal of Management Partners, Vol.4, No. 2, pp. 1–10. http://download.garuda.kemdikbud.go.id/article.php?article=189462&val=6468&title=PENGARUH WORK MOTIVATION FOR EMPLOYEE PERFORMANCE Employee Survey at PT Axa Financial Indonesia Sales Office Malang

Meria, L., & Tamzil, F. (2019). The effect of self-efficacy on an individual's readiness to change. The Effect of Self-Efficacy on Readiness to Change and Employee Performance Scientific Forum, 18(May), 279. https://www.researchgate.net/publication/333041285%0A, accessed 18 January 2021

Mesra, B. (2021). The Effect of Compensation and Work Discipline on Employee Performance with Work Motivation as an Intervening Variable. International Conference in Artificial Intelligence, Navigation, Engineering and Aviation Technology (ICANEAT) ISSN, 9(1), 89–94. https://doi.org/10.56457/jimk.v9i1.99

Miskiani, K. A., & Bagia, I. W. (2021). The Effect of Work Motivation and Work Discipline on Employee Performance. Outlook: Journal of Management and Business, 2(2), 120. https://doi.org/10.23887/pjmb.v2i2.27077

Nur Azizah. (2019). Analysis of Placement, Work Motivation, and Career Development on Job Satisfaction at PT. Angkasa Pura II (PERSERO) Husain Sastra Negara Airport Bandung. Doctoral Dissertation, Indonesian Computer University, 30–32.

Nurdin, S., Weski, A., & Rahayu, Y. (2020). Self-Efficacy and Motivation in an Effort to Improve the Performance of Marketing Employees. Journal of Management Science, 2(1), 85–96. http://ejurnal.ars.id/index.php/jsm/index

Pramudhita, G. V., & Izzati, U. A. (2022). The relationship between self-efficacy and work attachment in welder employees. Character: Journal of Psychological Research, 9(4), 210–220. https://ejournal.unesa.ac.id/index.php/character/article/view/46796#:~:text=B

Putri, S. V., Soemaryani, I., & Zusnita, W. O. (2023). The Influence of Digital Competence and Partnerships on the Competitiveness of Culinary Small and Medium Enterprises (SMEs) in the City of Bandung. Al Qalam: Scientific Journal of Religion and Society, 17(4), 2942. https://doi.org/10.35931/aq.v17i4.2481

Putry, N. A. C., Wardani, D. K., & Jati, D. P. (2020). The Effect of Self-Efficacy on Entrepreneurial Interest through Motivation as an Intervening Variable. Journal of Socio-Economics and Humanities, 6(1), 14–24. https://doi.org/10.29303/jseh.v6i1.71

Rahayu, S. (2020). THE EFFECT OF HUMAN RESOURCE QUALITY ON EMPLOYEE PERFORMANCE IN THE VILLAGE UNIT COOPERATIVE IN LAU GUMBA BRASTAGI, NORTH SUMATRA. Journal of Management Tools, 12(1), 206–218.

Riduan, M., & Firdaus, M. (2024). Digital Transformation and Performance: A Study of the Role of Organizational Culture. Journal of Humanities, 13(1), 48–58.

Sadat, P. A., Handayani, S., & Kurniawan, M. (2020). Work discipline and motivation for employee performance at PT. State Gas Company Palembang Branch Office. Innovators: Journal of Management, 9(1), 23–29.

Saragih, R. S., & Siagian, N. F. (2020). The Influence of Individual Characteristics and Work Ethic on Employee Performance at the Simalungun Regency Regional Secretariat. Journal of Economics and Business (EK&BI), 3(1), 268. https://doi.org/10.37600/ekbi.v3i1.122

Sarjito, A., & Pantja Djati, S. (2025). Implications of Digital Competence of Millennial State Civil Apparatus on Digital Bureaucratic Reform in the Era of Government Transformation. Journal of Public Administration, 21(1), 87–109. https://doi.org/10.52316/jap.v21i1.610

Sekaran, U. (2014). Research Methods for Business Book 1 Edition 4. Salemba Four.

Sugiyono. (2017). Quantitative, Qualitative, and R&D Research Methods. CV. Alphabet.

Sugiyono. (2018). Quantitative, Qualitative, and R&D Research Methods. Alphabet Publishers.

Sugiyono. (2019). Quantitative, Qualitative, and R&D Research Methods. CV. Alphabet.

Theresia Yosita Jasim, C. M. F. (2024). The effect of self-efficacy and quality of work life. Journal of Business Management and Entrepreneurship, 09(1), 85.

Yandi, A., & Trimerani, R. (2023). Indicators of Facilities and Employee Performance at PT. Karya Makmur Langgeng West Kalimantan Working Facilities And Employee Performance Indicators At PT. Works Of Prosperous Eternal West Kalimantan. Scientific Journal of Agribusiness Management (JIMANGIS), 4(1), 2776-107X.

Yudha, C. A. S., S. S. Private, B., & Ruhana, Ik. (2019). The Effect of Work Motivation and Work Ability on Employee Performance (Study on Employees of Regional Drinking Water Company (PDAM) Malang City). Business Lantern Journal, 8(1), 95.

Downloads

Published

2026-07-01

How to Cite

Yudha Wardana Ginting, Sri Rahayu, & Mesra B. (2026). The Effect Of Digital Competence and Work Motivation on Employee Performance with Self-Efficacy as an Intervening Variable at The Langkat Regency Communication and Information Office. Equivalent : Journal of Economic, Accounting and Management, 4(2), 2945-2958. https://doi.org/10.61994/equivalent.v4i2.1982