AGUS SUSANTO; HERNAWATY. The Effect Of Strengthening HR Competencies and Customer Relationship Management (CRM) on Customer Service Performance with Training as an Intervening Variable in PLN UID Aceh. Equivalent : Journal of Economic, Accounting and Management, [S. l.], v. 4, n. 1, p. 857–874, 2026. DOI: 10.61994/equivalent.v4i1.1790. Disponível em: https://jurnal.dokicti.org/index.php/equivalent/article/view/1790. Acesso em: 21 may. 2026.