Refill (Rekan, Refleksi, Pulih): Aplikasi Chatbot Psikologis Untuk Intervensi Awal Quarter Life Crisis

Rizki Amaliyah; Dhimas Rosanto Saputra; Nasywa Putri Sahirah; Nadia Putri; Noca Arisca

doi:10.61994/jpss.v3i4.673

Authors

Rizki Amaliyah Universitas Bina Darma
Dhimas Rosanto Saputra Universitas Bina Darma
Nasywa Putri Sahirah Universitas Bina Darma
Nadia Putri Universitas Bina Darma
Noca Arisca Universitas Bina Darma

DOI:

https://doi.org/10.61994/jpss.v3i4.673

Keywords:

Quarter life crisis, Psychological chatbot, Application design, Digital mental health, UI/UX

Abstract

Krisis seperempat abad quarter-life crisis umumnya dialami oleh individu berusia 20–30 tahun, yang melibatkan ketidakpastian mengenai arah hidup, tekanan karier, jati diri, dan masa depan. Artikel ini memperkenalkan REFILL (Rekan, Refleksi, Pulih), sebuah layanan psikologis berbasis chatbot yang dirancang sebagai bentuk intervensi dini yang mudah diakses. Proses perancangannya mencakup analisis kebutuhan, pengembangan alur interaksi, dan pembuatan prototipe UI/UX menggunakan Figma, sementara pengembangan menggunakan Flutter serta pengujian pengguna direncanakan untuk tahap selanjutnya. REFILL mengintegrasikan pendekatan psikologi berbasis bukti dengan elemen spiritual melalui fitur-fitur seperti chatbot interaktif, kuesioner kesehatan mental, psikoedukasi, penjadwalan sesi dengan psikolog, pemantauan suasana hati mood tracking, dan pengingat perawatan diri. Konsep ini menjadi landasan bagi pengembangan dan pengujian empiris sebuah intervensi psikologis digital yang inklusif bagi kaum dewasa muda.

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